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Contacts
Office:  

Krivokolenny lane, 12, bldg. 1
+7 (495) 625 19 51
art@artvincent.ru
Paid parking organized by the project “Moscow Parking Space”.

Matting, framing, delivery and payment

The gallery staff will help you choose works of art based on the budget and the buyer's request, the premises design and other criteria. They will also help you choose the best option for matting, framing, delivery and payment for purchased works of art with a guarantee of high-quality work at every stage, including safe transportation within Moscow, Russia and abroad.

The cost of matting, framing and delivery is calculated individually. Delivery of works of art within Moscow and the near Moscow region (for free) is carried out by courier service "Business Lines" and DHL abroad by service rates.

You can also choose and pick up the purchased works of art from the gallery’s office at: Moscow, Krivokolenny lane, 12, bldg. 1 by prior arrangement.

Payment process description

Payment for art objects is made directly at the office in cash or by credit cards or by bank transfer using the account details or online on the gallery website or by reference.

The Internet-based payment service is provided in accordance with the Rules of the International Payment Systems Visa, MasterCard and the MIR Payment System on the principles of confidentiality and security of payment using state-of-the-art methods of verification, encryption and data transmission over secure communications channels.

When choosing a payment method using a plastic card, the payment related to the order is made immediately after its processing. When the order is processed in our store, you will need to click the “Payment by credit card” button, and the system will redirect you to the authorization server page, where you will be prompted to enter your credit card details, initiate its authorization, and then return to our store by clicking the “Return to the store” button. After you return to our store, the system will notify you of the authorization results. If the authorization is confirmed, your order will be automatically executed in accordance with the conditions you specified. If the authorization is denied, you can repeat the payment procedure.

When canceling items from a paid order (or when canceling the entire order), you can order another work of art for this amount, or refund the full amount to the card by sending an email to art@artvincent.ru.

Data transfer process description

To pay for your purchase, you will be redirected to the payment gateway of Sberbank of Russia PJSC to enter your card details.

Please prepare your plastic card in advance. The connection to the payment gateway and the transfer of information is carried out securely using the SSL encryption protocol.

If your bank supports the technology of secure online payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment. You can check with your issuing bank about the methods and possibility of obtaining passwords for making Internet payments.

This site supports 256-bit encryption. The confidentiality of your personal information provided is ensured by Sberbank of Russia PJSC. The entered information will not be provided to third parties, except as provided by Russian law. Bank card payments are made in strict compliance with the requirements of the payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB.
Return and exchange terms and conditions
If you are dissatisfied with your work of art, for whatever reason, you can count upon an exchange or return.
Pursuant to the Law of the Russian Federation “On Protection of Consumer Rights”, you may reject or exchange purchased art objects of good quality within 14 days from the date of purchase (except for customized works of art and copies thereof, as well as prints, photographs printed to Buyer’s order).

The return and exchange of purchased art objects of good quality is possible if their presentation, consumer properties, packaging, as well as a document confirming the fact and terms of purchase are preserved.

In case of rejection of purchased art objects, we guarantee a refund of the amount paid under the Agreement, excluding the cost of delivery of returned art objects from where you live within 10 days from the date of the corresponding request. All claims relating to the quality of works of art should be sent to: art@artvincent.ru.

When returning or exchanging a work of art, the buyer should bring an identity document, a сashier’s cheque, a consignment note and an acceptance and delivery certificate under Law of the Russian Federation dated 07.02.1992 No. 2300-1 (as amended on 24.04.2020) “On Protection of Consumer Rights”.

Details:

Legal and postal address:
101000, Moscow, Krivokolenny lane, 12, bldg. 1
INN (Taxpayer’s Identification Number): 772206391108
OGRNIP (Primary State Registration Number of Individual Entrepreneur): 315774600073281

Settlement account: 40802810920010000304
Bank: UNICREDIT BANK JSC, Moscow
Correspondent account: 30101810300000000545
BIK: 044525545

Contacts: +7 (495) 625 1951
art@artvincent.ru
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